Join Our Team

The Customer Service Representative will be required to interact with customers by providing and processing information in response to orders, quotes, and concerns for fast paced office.

This is a Full Time job, Monday-Friday 8AM-5PM *This is not a work from home position.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Process orders and quotes.
• Respond promptly to customer inquiries.
• Handle and resolve customer issues and concerns.
• Organize workflow to meet customer timeframes.
• Keep record of customer interactions and transactions.

Requirements

• Exceptional interpersonal skills.
• Strong verbal and written communication skills.
• Excellent listening skills.
• Problem analysis and problem-solving.
• Pays close attention to detail and accuracy.
• Strong organizational skills.
• Customer service orientation.
• Adaptability.
• Willing to take initiative.

Compensation

• Annual base salary.
• Potential for bonuses based on company performance.